Last Updated: April 1, 2025
Welcome to Loivy! These Terms of Service ("Terms") govern your use of our website www.loviy.com and the services we provide through the Site. By using the Site or making a purchase, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.
1. Acceptance of Terms
By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any amendments or updates. If you do not agree to these Terms, you must refrain from using the Site.
2. Account Registration
To access certain features of the Site, you may be required to create an account. When creating an account, you agree to provide accurate and complete information, and you are responsible for keeping your account details confidential. You are also responsible for all activities under your account.
3. Product Information
We make every effort to display accurate information about our products on the Site. However, we do not warrant that product descriptions, pricing, or other content on the Site is complete, accurate, or error-free. In the event of any error, we reserve the right to correct it and notify you as needed.
4. Orders and Payments
By placing an order on the Site, you agree to provide accurate and complete information, including valid payment details. We accept various payment methods, including credit/debit cards and other secure payment gateways. You authorize us to charge the total amount of your order, including any applicable taxes and shipping fees.
Orders are subject to availability and we reserve the right to refuse or cancel any order at our discretion. If your order is canceled or unavailable, we will notify you and issue a refund if applicable.
5. Shipping and Delivery
We will process and ship your order in accordance with the shipping method selected during checkout. Delivery times may vary depending on the shipping destination, and we do not guarantee any specific delivery date. All shipping charges are calculated at checkout.
Please note that you are responsible for ensuring the accuracy of the shipping information provided. We are not responsible for delays or misdeliveries caused by incorrect or incomplete information.
6. Returns and Exchanges
We want you to be satisfied with your purchase. If you are not satisfied, please refer to our Return and Exchange Policy for instructions on how to return or exchange products. The policy will detail conditions for returns, exchanges, and any applicable restocking fees.
Products must be returned in unused, unworn, and unwashed condition. Returns or exchanges may be subject to additional shipping fees, and certain items may not be eligible for return due to hygiene reasons.
7. Intellectual Property
All content on the Site, including but not limited to text, images, graphics, logos, and software, is the property of Loivy or its licensors and is protected by intellectual property laws. You may not use, copy, modify, distribute, or create derivative works based on the content without explicit written permission from Loivy.
8. User Conduct
You agree not to use the Site for any unlawful purpose or to engage in any conduct that could damage, disable, overburden, or impair the functionality of the Site. You agree not to interfere with or disrupt the Site or its services, and you will not attempt to gain unauthorized access to any systems or networks connected to the Site.
You may not post or transmit any content that is unlawful, harmful, abusive, defamatory, obscene, or otherwise objectionable.
9. Disclaimers and Limitation of Liability
The Site and its content are provided "as is" and "as available" without any warranties, express or implied. Loivy does not guarantee that the Site will be error-free or uninterrupted, nor do we make any warranties about the accuracy or completeness of the content on the Site.
In no event will Loivy or its affiliates be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including loss of profits, arising from the use of the Site or any products purchased from the Site.
10. Indemnification
You agree to indemnify, defend, and hold harmless Loivy, its affiliates, and employees from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Site, violation of these Terms, or infringement of any third-party rights.
11. Privacy
Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review the Privacy Policy for details.
12. Modifications to the Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the updated Terms will be effective immediately upon posting. We encourage you to review these Terms periodically to stay informed about any updates.
13. Governing Law and Dispute Resolution
These Terms will be governed by and construed in accordance with the laws of [your jurisdiction], without regard to its conflict of law principles. Any disputes arising from the use of the Site or these Terms will be resolved through binding arbitration in [jurisdiction], unless otherwise agreed by the parties.
14. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
Email: support@loviy.com
15. Termination
We reserve the right to suspend or terminate your access to the Site at any time, without notice, if we believe you have violated these Terms or for any other reason. Upon termination, your right to use the Site will immediately cease, and you agree to return or destroy any copies of our content in your possession.
16. Miscellaneous
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If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
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These Terms represent the entire agreement between you and Loivy with respect to your use of the Site.