Shipping Policy

Free Shipping Offer:

  • We offer free standard shipping on orders of $79 or more to the following regions: Americas (North & South America), Europe, Australia, and Asia (including Japan, South Korea, and Hong Kong).

Shipping Regions:

  • Europe (EU countries)

  • Australia

  • Asia (including Japan, South Korea, and Hong Kong)

    Please Note: Currently, we do not support shipping to certain countries, including the United States, some countries in Asia, and Africa. Please check the shipping availability during checkout.


Shipping Fees & Delivery Times

For Hong Kong:

  • Free Standard Shipping on orders over HK$150.

  • Standard Shipping (order under HK$299): HK$20

    Delivery Time: 3-5 business days


For Other Regions (Americas, Europe, Australia, Asia – excluding some countries):

  1. Free Standard Shipping on orders over $30.

    Delivery Time: 7-10 business days

  2. Standard Shipping (for orders below $30):

    • Shipping Fee: $4.99

    • Delivery Time: 7-10 business days

  3. Priority Shipping (available for all orders):

    • Shipping Fee: $9.99

    • Delivery Time: 5-10 business days


Additional Notes:

  • All delivery times are estimates and may vary based on the destination and the shipping carrier.

  • Customs & Duties: Any customs duties, taxes, or import fees are the responsibility of the customer and may vary depending on the destination country.

  • If you need further assistance or have specific questions regarding your order, please contact our customer service team.

  • Email: support@loviy.com